If you’ve ever lost your device, you can rest assured that Windows 11’s Find My Device service could help you locate it. However, some users report that Find My Device is not working on Windows 11. The following are the reasons for the issue:
- Location settings are not enabled your location settings.
- No devices are linked to your account.
- Your device’s battery is low.
- You are not signed in to your Microsoft account.
- Incompatible software.
- A malware infection.
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Fix 1: Restart the Find My Device feature
In some cases, Find My Device fails to work due to some glitch. These glitches can often be resolved by restarting the feature. Here are the steps:
1. Press the Windows + I keys to open the Settings application.
2. Then, go to Privacy & Security > Security.
3. Next, disable Find my device. Reboot your computer and then enable Find my device.
Fix 2: Enable Location Services
You should ensure that the Location Services are running. By default, Location Services are enabled on your system, but since Find My Deviceis not working, you need to enable the service. Follow the guide.
1. Press the Windows + I keys to open the Settings application.
2. Go to the Privacy & Search tab and then go to Location.
3. Then enable Location services and Let apps access your location.
Fix 3: Turn off Your VPN
It’s recommended to turn off VPN ad proxies to fix Find My Device not working on Windows 11 since certain service providers have rejected private connections that require full Internet access for reasons of transparency.
Fix 4: Run SFC and DISM
Another method you can use to fix the “Find My Device is not working” issue is the System File Checker (SFC) utility and DISM tool:
1. Type cmd in the Search box, and then right-click Command Prompt to select Run as administrator.
2. Type sfc /scannow and press Enter. This process may take you much time to scan, please wait patiently.
3. If the SFC scan doesn’t work, you can try running the command below in the elevated Command Prompt window.
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth
Once done, reboot your PC and check if the issue gets fixed.
Fix 5: Reset Windows 11
If all of the methods are not working, resetting your PC will solve all the problems you are facing. Thus, if you want to reset Windows 11, you can refer to this post – How to Reset Windows 11? [Step-by-Step Guide].
As is well known, factory resetting a computer will delete information on Windows 11 or delete everything on the system partition of Windows. Thus, you need to back up all important files to an external hard drive to keep data safe before factory resetting Windows 11. To back up files, the best backup software – MiniTool ShadowMaker is strongly recommended.
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Final Words
That is all the information on methods to fix the “Find My Device not working on Windows 11” issue. If you want to fix the issue, but don’t know how to do it, you can try the above solutions one by one. I believe that one of them can help you fix your issue.