Some users reported that they encountered the “HWiNFO64.SYS driver won’t work after updating KB5028254” issue, while others encountered HWiNFOA.SYS driver errors when trying to open applications or games.
HWiNFO64A.SYS is associated with the HWiNFO64 software, which is also known as the HWiNFO AMD64 kernel driver file. HWiNFO64 is a hardware monitoring and diagnostic tool commonly used to collect information about computer hardware components.
Why does the “HWiNFO64A.SYS cannot load after Windows 11 update” issue appear? Here are some reasons:
- Insufficient permissions
- Driver conflict
- Antivirus or firewall interference
- Corrupted installation files
- Windows system issues
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The next part introduces how to fix the “HWiNFO64.SYS driver not working after the Windows 11 update” issue.
Fix 1: Turn off Memory Integrity Temporarily
If you turn on the Core Isolation Memory Integrity in Windows Security, HWiNFO64.SYS driver may not load. Therefore, disabling this feature might be a simple fix.
1. Press Windows + I to open Windows Settings.
2. Go to Update & Security > Windows Security > Device security.
3. Click Core isolation details and toggle off Memory Integrity.
Fix 2: Uninstall HWiNFO
You can also try to uninstall HWiNFO to fix the “HWiNFO64A.SYS cannot load” issue.
1. Search the Control Panel on the Windows Search box and click Open.
2. Click on Programs and then go to Programs and Features
3. Find and right-click HWiNFO to choose Uninstall.
4. Follow the on-screen directions to complete the process.
Fix 3: Run SFC and DISM
To repair the “HWiNFO64.SYS driver won’t work after updating KB5028254” error, you can run SFC (System File Checker) and DISM (Deployment Image Servicing and Management) to repair corrupted system files.
1. Type Command Prompt in the Search box and choose Run as administrator.
2. Type sfc /scannow and press Enter.
3. Once done, reboot your system. If the issue still exists, run Command Prompt as administrator again.
4. Then type the following commands and press Enter after each one.
- DISM /Online /Cleanup-Image /CheckHealth
- DISM /Online /Cleanup-Image /ScanHealth
- DISM /Online /Cleanup-Image /RestoreHealth
Fix 4: Roll Back the System Update
You can also perform a system restore to fix the issue. You need to notice that only if you have created a system restore point, you can try this method. Follow the guide below to do that.
1. Type create a recovery drive in the Search box. This will lead you to the system protection tab in the system properties.
2. Then, click system restore. Now select the restore point that you want to restore your system.
3. Click the Scan for affected programs button.
4. Then, click Next to continue with system restore. Once done, click Finish, and then close the window.
Final Words
To sum up, now you know how to fix the “HWiNFO64.SYS driver won’t work after updating KB5028254” issue. If you want to fix the issue, you can take the above solutions.
About The Author
Position: Columnist
Having been an editor at MiniTool since graduating college as an English major, Daisy specializes in writing about data backups, disk cloning, and file syncing as well as general computer knowledge and issues. In her free time, Daisy enjoys running and going with friends to the amusement park.