[9 Ways] – Fix Remote Desktop Black Screen on Windows 11/10?

Remote Desktop Connection (RDC) is a useful program of Windows 11/10 that allows you to connect remotely to another computer without additional software. However, one of the most common issues is that the remote desktop black screen.

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Why Does Remote Desktop Have the Black Screen

Do you want to know the reasons for the Remote Desktop Connection black screen issue? The following lists the possible reasons:

1. Windows Updates: One of the most possible reasons for remote desktop black screen issues is updating Windows. This issue may occur after updating Windows.
2. Remote Desktop Settings: The changed Remote Desktop settings can cause the black screen issue.
3. GPU Drivers: If the GPU driver settings have been changed, the issue can also appear.
4. Windows Settings: If you change some Windows settings by accident, it may cause a black screen.

How to Fix Remote Desktop Black Screen on Windows 11/10

Fix 1: Restart Remote Desktop Services

Step 1: Press the Windows + R keys together to open the Run box. Type services.msc and click OK to open the Services application.

Step 2: Find Remote Desktop Services and right-click it to choose Restart.

Fix 2: Change the Screen Resolution

Step 1: Press the Windows + I keys together to open the Settings application.

Step 2: Go to System > Display > Scale and layout. Click the drop-down menu under Display resolution and change it.

Fix 3: Change the Color Depth of the Remote Session

Step 1: Type Remote Desktop Connection in the Search box and click Open.

Step 2: Click the Show Options button.

Step 3: Go to Display > Colours. Click the drop-down menu to choose the True Colour (24-bit) mode and click Connect.

Fix 4: Disable the Bitmap Caching

Step 1: Type Remote Desktop Connection in the Search box and click Open.

Step 2: Click the Show Options button.

Step 3: Click the Experience tab, then uncheck the Persistent bitmap caching option.

Fix 5: Update the GPU Driver

Step 1: Right-click the Start button and select Device Manager.

Step 2: Double-click the Display adapters category to view your device.

Step 3: Right-click your graphics card and choose Update driver.

Fix 6: Edit the Group Policy

Steps for the Client machine

Step 1: Press the Windows + R keys together to open Run. Then, type gpedit.msc and click OK to open Group Policy Editor.

Step 2: Go to the following path:

Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client

Step 3: Find Turn Off UDP On Client on the right-hand side.

Step 4: Double-click it. Choose Enabled and click Apply and OK to apply the settings.

Step 5: Open an elevated command prompt window with administrative rights. Type the following command and press Enter.

gpupdate /force

Steps for the Remote machine

You have to alter the policy settings on the remote machine.

Step 1: Open Group Policy Editor on the remote machine and go to the following path:

Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment

Step 2: Find Use WDDM graphics display driver for Remote Desktop Connections and double-click it.

Step 3: Choose Disabled and click Apply and OK to save the settings.

Fix 7: Relaunch Explorer.exe

Step 1: Open Task Manager and go to the Details tab.

Step 2: Find explorer.exe and right-click it to choose End task.

Step 3: Then go to File and click it to choose Run new task. Then type explorer and click OK.

Fix 8: Turn off Fast Startup

Step 1: Press the Windows key and R key at the same time to open the Run dialog, type powercfg.cpl and click OK.

Step 2: Click Choose what the power button does from the left pane

Step 3: Then choose Change settings that are currently unavailable. When the User Account Control warning appears, you should click Yes.

Step 4: Uncheck Turn on fast startup (recommended) and click the Save changes button.

Fix 9: Run SFC scan

Step 1: Click the Start menu. Then type cmd in the Search box. Right-click Command Prompt and choose Run as administrator.

Step 2: When you get into Command Prompt, input sfc /scannow and press Enter.

Final Words

To sum up, here is how to fix the remote desktop black screen. If you come across the same error, try these solutions. If you have any different ideas to fix this problem, you can share them in the comment zone.