Many Sims 4 players have reported that their characters have disappeared and their saved files get lose. If you are one of them, don’t worry! This post from MiniTool introduces how to fix the “Sims 4 save file missing” issue.

Sims 4 is a famous social simulation game that has a huge fan base and it is available on many platforms including Windows, macOS, Xbox, and PlayStation. However, some players report that they encounter the “Sims 4 save file missing” issue. The following are the possible reasons for the issue:

  • Game crashes
  • Software glitches
  • Updates
  • Accidental deletion

Now, let’s see how to recover the lost Sim 4 files and the lost process.

Sims 4 Save File Missing on Desktop

1. Use the Sim 4 Application

If your data is corrupted or you want to revert to a previous save, the Sims 4 automatically stores saves for you to choose from. You can refer to the following steps:

1. Launch The Sims 4 and choose Load Game. Select Recover Save.

2. Choose the save point you want to open and click Recover.

3. Click Yes to confirm your choice.

2. Free up Space on Your PC

If you have insufficient storage on your PC, you may encounter the “Sims 4 save files disappearing” issue. Thus, you need to check whether you have enough free space on your PC. If you don’t, free up some space. To do that, you can refer to this post – How to Free up Disk Space Windows 10/11 for Better Performance.

3. Use MiniTool Power Data Recovery

You can try to recover the lost Sims 4 save file with the assistance of third-party file recovery software, like MiniTool Power Data Recovery. The software has a powerful file recovery feature, and it can recover deleted game files on PC, including Sims 4 game data and other popular PC games.

Besides, this software can restore lost files in various situations, including virus attacks, device crashes, partition loss, and more. You can use it to scan the target drive to see if the game folder can be found.

MiniTool Power Data Recovery TrialClick to Download100%Clean & Safe

4. Delete Cache Files

Sometimes corrupted or damaged cache files can cause issues when saving game progress data. Deleting these files helps refresh the system and eliminate glitches. To do this:

1. Open File Explorer and go to This PC\Documents\Electronic Arts\The Sims 4\cache.

2. Select all the cache files in this folder and delete them. Empty your recycle bin.

3. Copy your saves folder and paste it on your desktop.

4. Launch Sims 4 to automatically create a new save folder. Move the save folder from your desktop to the newly created folder. Check if Sims 4 loads or not.

Tips:
If you are worried about deleting the wrong file and causing it to be unrecoverable, it’s recommended to use the free backup software – MiniTool ShadowMaker to back up the Sim 4 files in advance. Then, you can recover them if you delete them by mistake.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

Sims 4 Save File Missing on Your Console

The Sims 4 on console also saves automatically. That said, you have 10 manual save slots available if you’d like to store a save at a certain point in the game. Here is how to recover it:

1. Go to the Main menu. Click Load Game.

3. Click Recover Game and choose the version you want to restore to.

Final Words

How to fix the “Sims 4 save file missing” issue? How to recover your game process? How to find your missing saved files on local? You can find answers in the above content.

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