Universal Device Client Device, a driver tailored for Lenovo computers, can facilitate the communication between the hardware and operating system. Sometimes, it might not work properly with error code 31. This post from MiniTool Solution offers you several effective ways to help you fix Universal Device Client Device not working with ease.

Universal Device Client Device Not Working

Universal Device Client Device, also known as UDC, is an important component of Lenovo Device Intelligence and Lenovo Device Manager. This component is pre-installed on Lenovo computers to make the device and the OS communicate more effectively. Sometimes, you might see an exclamation mark beside Universal Device Client Device in Device Manager. After opening its properties, you might see the following error message:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Operation Failed.

The requested operation was unsuccessful.

Since drivers are so important for communications between the device and the operating system that any issue related to them might affect negatively the operation and performance of the device. To solve Universal Device Client Device not working, several troubleshooting methods can be applied. Scroll down this post to get more detailed instructions now.

Tips:
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How to Fix Universal Device Client Device Not Working?

Fix 1: Roll Back Driver

When Lenovo Universal Device Client Device is not working properly, it is a good option to roll back the driver. Here’s how to do it:

Step 1. Type device manager in the search bar and hit Enter.

Step 2. Right-click on Universal Device Client Device and select Properties.

Step 3. In the Driver tab, click on Roll Back Driver and confirm this operation.

hit Roll Back Driver

Step 4. Restart your computer to save the changes.  

Fix 2: Update Driver

It is important to update your hardware driver in time to improve device functionality. If you don’t update it for a long time, follow these steps:

Step 1. Type device manager in the search bar and hit Enter.

Step 2. Right-click on Universal Device Client Device to choose Update driver.

Step 3. Click on Search automatically for drivers and then Windows will look for the latest driver for you.

hit Search automatically for drivers

Step 4. After completion, restart your computer.

Fix 3: Update Windows

The latest Windows update contains some bug fixes, security patches, new features, and more to improve your system stability and performance. Therefore, updating your Windows can solve most issues including Universal Device Client Device not working. To do so:

Step 1. Right-click the Start icon and select Settings.

Step 2. In the settings menu, scroll down to look for Update & Security and hit it.

Step 3. In the Windows Update section, hit Check for updates to search for any available updates.

hit Check for updates

Fix 4: Run SFC and DISM

 If everything fails, the last resort is to repair system files. In this case, you can utilize System File Checker (SFC) and Deployment Image Servicing and Management (DISM) to identify incomplete system files and replace them with cached copies. To do so:

Step 1. Type cmd in the search bar to locate Command Prompt and run it as an administrator.

Step 2. In the command window, type sfc /scannow and hit Enter.

run sfc /scannow

Step 3. After completion, run the following command and hit Enter.

DISM /Online /Cleanup-Image /RestoreHealth

Step 4. Reboot your system.

Final Words

After following these solutions, Universal Device Client Device not working might not bother you anymore. Also, don’t forget to use MiniTool ShadowMaker to create a scheduled backup to prevent potential data loss.

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