KB5027397 Download/Install & Fix It Fails to Download and Install

On October 31, 2023, Microsoft officially released Windows 11 23H2, update number KB5031455. In addition to updating KB5031455, you need to download and install support package KB5027397 to change the version number from Windows 11 22H2 to 23H2.

However, some users find that KB5027397 fails to install on Windows 11. How to download and install KB5027397?

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KB5027397 Download/Install

Here is how to download and install KB5027397.

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Step 1: Press the Windows + I keys to open the Settings application.

Step 2: Go to Windows Update. On the right side, check if the update (KB5027397) is available.

Step 3: If not, click the Check for Update button and check if the update appears, download and install it. If updates are not showing, make sure the Get latest update as soon as they’re available option is turned on.

Step 4: After downloading it, you can start to install it.

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KB5027397 Fails to Install

If you find the “KB5027397 is not installing” issue on Windows 11. You can try the following methods.

1. Run the Windows Update Troubleshooter

Step 1: Press the Windows + I keys to open the Settings window.

Step 2: Select System and click Troubleshoot from the right menu.

Step 3: Click Other troubleshooters to expand all troubleshooters, and then click Run next to the Windows Update section.

Step 4: It will start to detect issues.

2. Run an SFC or DISM Scan

Step 1: Type cmd in the Search box and then right-click the Command Prompt app and select Run as administrator.

Step 2: Type sfc /scannow and press Enter. It will start to scan, and you just need to wait patiently.

Step 3: If the SFC scan doesn’t work, you can run the following command.

• Dism /Online /Cleanup-Image /CheckHealth
• Dism /Online /Cleanup-Image /ScanHealth
• Dism /Online /Cleanup-Image /RestoreHealth

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3. Restart the Windows Update service

Windows Update service is one of the most required for the Windows update process. Check if this helps you resolve.

Step 1: Press the Windows and R keys at the same time to open the Run dialogue box.

Step 2: Type services.msc and click OK to open the Services application.

Step 3: From the list of applications, right-click Windows Update to select Restart.

4. Download KB5027397 Manually

You can also download and install KB5027397 manually.

Step 1: Go to the Windows 11 KB5027397 download page.

Step 2: Choose a path to save the download package and click Save.

Step 3: After downloading the package, double-click the exe file to install it.

Final Words

How to download and install KB5027397? Are you bothered by the “KB5027397 fails to install in Windows 11” issue? If you run into the error code during the update process, try the solutions above to easily get rid of that trouble.