Windows 11 KB5037771 Not Installing on PC? 6 Fixes to Try!

Cannot Install Windows 11 KB5037771

As a cumulative update of May 2024 for Windows 11 23H2 and 22H2, KB5037771 brings many changes to keep Windows secure and fix various issues. To know details, refer to our previous post – Windows 11 KB5037771 Brings Many Changes & Download/Install It.

To experience new features and improvements, you may try to install this update via Windows Update. But an issue could throw up, such as KB5037771 stuck in downloading/installing or KB5037771 not installing along with an error code like 0x8007371B.

What causes Windows update KB5037771 to fail? Here are some common factors, including software conflict, corrupt update components, system file corruption, network issues, etc.  It is difficult to pinpoint the exact reason when KB5037771 fails to install but you can try some common troubleshooting tips.

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Option 1: Run Windows Update Troubleshooter

Windows Update Troubleshooter, a built-in tool in Windows 11, enables you to resolve simple issues related to Windows updates. In case of KB5037771 not installing, try this utility for a try.

Step 1: Access Windows Settings via Win + I.

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Step 2: Head to System > Troubleshooter > Other troubleshooters.

Step 3: Scroll down to Windows Update and tap on the Run button. Complete the scan and issue fix according to the shown instructions.

Option 2: Repair Corrupt System Files

KB5037771 not installing may be caused by corrupt system files and System File Checker (SFC) is a professional tool to repair the corruption. So, take these steps:

Step 1: Launch Command Prompt with admin rights in Windows 11.

Step 2: In the CMD window, type sfc /scannow and press Enter.

Step 3: The scan will take several minutes and wait for the scan to finish.

Step 4: After the SFC scan, you can also perform a DISM scan in the Command Prompt using these commands one by one, remembering to press Enter after each one:

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Option 3: Check Relevant Windows Update Services

Sometimes Windows 11 KB5037771 fails to install due to related Windows update services not running. To resolve your issue, go to check and configure them correctly.

Step 1: Type Services into the Windows Search and press Enter.

Step 2: Locate Windows Update. If it is running, right-click on it and choose Restart. If it is stopped, double-click on it, choose Automatic under Startup type, and save the change.

Step 3: Repeat Step 2 for other services, including Background Intelligent Transfer Service (BITS) and Cryptographic Services.

Option 4: Reset Windows Update Components

In some cases, Windows Update components could be damaged, leading to Windows update issues such as KB5037771 not installing. So, resetting the update components can easily get you rid of the frustrating problem. For the detailed steps on this task, you can refer to our previous guide – How to Reset Windows Update Components in Windows 11/10.

Option 5: Clean Boot Windows 11

The installed third-party software may conflict with your operating system, resulting in KB5037771 failing to install on Windows 11 23H2 and 22H2. To avoid conflicts, a clean boot of Windows can be wise.

Step 1: Type msconfig into the Search box and click System Configuration.

Step 2: Under Services, check Hide all Microsoft services and click Disable all.

Step 3: Go to the Startup tab, open Task Manager, and disable all the startup items.

Option 6: Manually Download and Install KB5037771

If you cannot install KB5037771 on your PC via Windows Update, you can choose to manually download and install this update via the Microsoft Update Catalog.

Step 1: Go to the website – https://www.catalog.update.microsoft.com/Home.aspx and search for the update KB5037771.

Step 2: Find the version that matches your system type and hit Download.

Step 3: Click the link to start the download. Then, double-click on the .msu file to begin installing.

Final Words

That’s all the information on how to fix Windows 11 KB5037771 not installing on a PC. When confronted with this annoying issue, try the given workarounds to get rid of the trouble.