Many Windows 11/10 users report that they receive the “Microsoft something went wrong 2400” error message when they try to log into their Outlook. Don’t worry! This post from MiniTool provides some useful solutions.
The “Microsoft something went wrong 2400” error code in Outlook prevents you from accessing your emails. It usually happens after installing Windows updates and Outlook updates. The following provides some useful methods.
Fix 1: Run Outlook as Administrator
First, you can try to run Outlook as the administrator to fix the “Microsoft something went wrong 2400” error code, which is proven helpful. You just need to right-click the Outlook application to choose Run as administrator.
Fix 2: Try Another Outlook Account
You can try another Outlook account and check if you still meet the issue.
Step 1: Launch the Outlook application.
Step 2: Go to File > Office Account, and check whether your affected email address is signed in under Account.
Step 3: If it is not, then click Switch account and check whether your affected email address account is there. Most likely it is not, you need to add and sign in it.
Step 4: You can switch back to your original account after you added the affected email address account.
Fix 3: Delete Your Email Account
The third method for you is to delete your email account. Here is how to do that:
Step 1: Type Control Panel in the Search box. Then, click Mail (Outlook account).
Step 2: Then, click the Email accounts… option.
Step 3: Select the account that is creating a problem and then click Remove.
Step 4: Now restart your Outlook to add the account again.
Fix 4: Repair Office 365
Microsoft provides an effective built-in quick repair tool to repair Office. Therefore, you can follow the steps below to repair Office to fix the Microsoft something went wrong 2400 issue.
Step 1: Type Control Panel in the Search box.
Step 2: Click the Uninstall a program button under Programs.
Step 3: Find and right-click the Office application to select Change.
Step 4: Choose Quick Repair or Online Repair based on your situation according to the on-screen instructions.
Fix 5: Try Microsoft Support and Recovery Assistant
If the previous solutions are not working, you can try Microsoft Support and Recovery Assistant. It is a free diagnostic tool provided by Microsoft, which can help you find and fix problems with applications such as Microsoft Office, Office 365, etc. To download and use it, refer to this post – Download/Use Microsoft Support and Recovery Assistant (SaRA).
Tip: In case your computer has severe problems and encounters huge data loss, it’s highly recommended you make a regular backup of your Windows system and important data on it. To back up Windows OS and files, you can use MinTool ShadowMaker – a professional and free PC backup application.
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Final Words
These are common fixes to solve the “Microsoft something went wrong 2400” error code. If you are bothered by this error, go to follow these methods to get rid of the trouble. Besides, you can back up your important data regularly.
About The Author
Position: Columnist
Having been an editor at MiniTool since graduating college as an English major, Daisy specializes in writing about data backups, disk cloning, and file syncing as well as general computer knowledge and issues. In her free time, Daisy enjoys running and going with friends to the amusement park.