For HP users, Recovery Manager is provided for data backup and recovery. There are many powerful features available for your PC data security. At the same time, some unexpected errors may happen during the process, such as the “HP Recovery Manager file backup program stuck” issue. If you also encounter this issue, this post from MiniTool can provide solutions.

HP Recovery Manager File Backup Program Stuck

File backup is one part of the HP Recovery Manager and allows users to back up their important files of different types. However, some users run into the “HP Recovery Manager file backup program stuck” issue and don’t know how to cope with that.

It is hard to say which one is the real culprit for this issue. It is possibly caused by software conflicts. Other software or functions may stop the file backup, such as some security software, VPN, Proxy Server, etc. Of course, when your system files get corrupted, this function may be malfunctioning. Besides, you can check if you have enough space to perform this backup task.

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According to what users report in the forum, we have concluded some possible feasible methods for you. Try the following methods and see if your problem can be resolved.

Fix: HP Recovery Manager File Backup Program Stuck

Fix 1: Scan and Repair Your System

When you find an HP laptop stuck in Recovery Manager, you can try to scan and repair the system file corruption first.

Step 1: Open the Search box by pressing Win + S and type Command Prompt.

Step 2: Choose Run as administrator from the extended menu.

Step 3: When the window opens, type sfc /scannow and press Enter to execute the command.

execute sfc /scannow

Fix 2: Temporarily Disable Antivirus Software

To avoid the HP Recovery Manager file backup stuck issue caused by software conflicts, you can temporarily disable that security software and then try the file backup again.

We will guide you to temporarily disable Windows Security and remember to restore the protection after you fix your problem.

Step 1: Open Settings by pressing Win + I and click Update & Security.

Step 2: Choose Windows Security > Virus & threat protection.

Step 3: Click Manage settings under Virus & threat protection settings and disable the Real-time protection feature.

disable Real-time protection

Now, try HP recovery manager again. When you have finished that, re-enable the Real-time protection again please.

Fix 3: Perform a Hard Reset

We find that many users mentioned the PC reset helps when the HP Recovery Manager file backup is stuck. You can try the following steps to try this method.

Step 1: Open Settings and go to Update & Security > Recovery.

Step 2: Click Get started under Reset this PC and then follow the next on-screen instructions to perform the task.

click Get started
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Fix 4: Try Another Backup Tool – MiniTool ShadowMaker

If the HP Recovery Manager file backup program still fails to work, you can use another backup tool – MiniTool ShadowMaker. MiniTool ShadowMaker, free backup software, allows users to back up files, folders, partitions, and disks.

Furthermore, a quick and safe one-click system backup is available. Whenever needed, you can perform a quick disaster recovery to cope with any data loss situations. In this way, MiniTool ShadowMaker can be a great alternative to the HP file backup program.

You can download and install this program and a 30-day free trial version is available for you. If you want to back up the file to an external hard drive, please insert the drive into your device before launching MiniTool ShadowMaker.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

Step 1: Launch MiniTool ShadowMaker and click Keep Trial to enter the program interface.

Step 2: In the Backup tab, click the SOURCE section to choose Folders and Files. Then select the wanted files and click OK to save the changes.

click OK

Step 3: Choose the DESTINATION section where you can choose a target drive to store the backup and click OK to save the change.

Step 4: Click Options from the right bottom corner and here you can see more features available for a better backup experience. For example,

  • Compression – sets the compression level for the backup to reduce the file size.
  • Password – selects whether to enable password protection for this image.
  • Backup Scheme – chooses a type of backup among full, incremental, and differential backups.
  • Schedule Settings – configures a time point to perform automatic backups.
configure the backup settings

Step 5: When you have configured all the settings, you can click Back Up Now or Back Up Later to execute the task.

Bottom Line

How to resolve the “HP Recovery Manager file backup program stuck” issue? The above methods may help you out of the trouble. If you want to save time, changing to another backup tool may be a better choice, and MiniTool ShadowMaker, as we recommend, can do much better in data backup and recovery.

If you have any issues when using MiniTool ShadowMaker, you can contact us via [email protected] and we have a professional support team to resolve your concerns.

HP Recovery Manager File Backup Program Stuck FAQ

How long does an HP recovery manager take?
The consumed time depends on the number of files and during the process, please do not interrupt the backup process, or it will fail.
How long should HP System Restore take?
The system restore time may take about an hour. It may take a longer time if the restore point is not the current Windows version because it will automatically download and install Microsoft quality and security updates.
How do I restore my HP backup files?
1. Open the location where the backup file is stored.
2. Open the backup folder and double-click to open the executable.
3. Follow the next prompts to click Next for the next moves and wait for the progress to complete.
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