How to Fix Hearthstone Stuck on Loading Screen on Windows

Hearthstone Stuck on Loading Screen

I updated my PC running on Windows 10 in mid-December, and Hearthstone will no longer load the game past the doors with the glowing blue swirl. I have looked at some past threads, but they have not provided any answers that have worked for me. Please help!www.hearthpwn.com

If you are a fan of PC games, you’re probably familiar with Hearthstone. Despite providing a great gaming experience, this popular trading card game is plagued by bugs and glitches. One of the most frustrating problems is Hearthstone stuck on loading screen. When you encounter an infinite loading screen with the door featuring a glowing blue swirl in Hearthstone, it can really detract from your enjoyment of the game. But don’t worry, things will become much simpler if you follow the solutions provided below. Keep scrolling for more details.

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Why Hearthstone Stuck on Loading on Windows

Long loading screen in Hearthstone may occur due to various reasons:

• Corrupted game files: Installation errors or corrupted game files may interrupt the correct loading of the game.
• Outdated device drivers: Outdated or corrupted drivers may result in the game becoming unresponsive during the loading process.
• Conflicts between software: Concurrent operation of other applications in the background may interfere with the optimal performance of the game. This includes antivirus programs, which have the potential to misinterpret game files as security threats.
• Internet connection issues: Unstable internet connections or low internet speed may result in extended loading times or failures.
• System glitches: Sometimes, a malfunction in the system or software can cause Hearthstone to fail to load.

How to Fix Hearthstone Stuck on Loading on Windows

Fix 1: Update Graphics Driver

Some players have reported that updating their graphics drivers to the latest version fixes this Hearthstone not loading issue. To do so:

Step 1: Press Win + X together and select Device Manager in the list.

Step 2: Double-click the Display adapters to expand it and right-click your graphics driver.

Step 3: Select Update driver. In the pop-up window, choose the Search automatically for drivers option.

Follow the on-screen instructions to complete the update process. During this process, Windows will automatically download and install the new graphic driver on your computer.

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Fix 2: Close Unnecessary Software

Sometimes, background processes may be active, consuming a plethora of system resources, which could result in insufficient RAM, disk space, or CPU availability for the game to load properly. In such cases, it is necessary to terminate these background programs.

Step 1: Press the Ctrl + Shift + Esc key combination to open Task Manager.

Step 2: In the Process tab, right-click the programs you no longer need to use and select End task.

Step 3: Relaunch Hearthstone and check if you can load the game without errors.

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Fix 3: Allow the Game Through the Windows Firewall and Add an Exception

If the game is blocked by the Windows Defender Firewall and not included in the Windows Defender Exclusions list, the Hearthstone stuck on loading screen issue might occur. Therefore, you can check if the firewall is blocking a port or a program like Hearthstone.

Step 1: Press Win + I simultaneously to open Windows Settings.

Step 2: Navigate to Update & Security > Windows Security > Firewall & network protection.

Step 3: In the pop-up window, click Allow an app through firewall.

Step 4: In the following interface, click the Change settings button.

Step 5: Locate Hearthstone and make sure the checkboxes under both Private and Public are checked.

Step 6: Close the Windows Firewall & network protection interface and come back to the Windows Settings interface.

Step 7: In the Windows Security interface, click the Virus & threat protection section. Then, in the pop-up window, choose Manage settings under Virus & threat protection settings.

Step 8: Scroll down to find the Exclusions section, then select the Add or remove exclusions option.

Step 9: In the UAC prompt, click the Yes button. Next, click the Add an exclusion button to add Windows Defender exclusions.

Step 10: In the drop-down menu, choose Process, type Hearthstone in the box, and click Add.

Reopen the game and check if the Hearthstone stuck on loading screen issue is gone.

Fix 4: Delete the Hearthstone Folder

Buggy caches can cause issues in the functioning of the Hearthstone game like failure to load, so clearing them out can be beneficial.

Step 1: Press Win + R together to open the Run dialog box, type %localappdata%,and press Enter.

Step 2: Locate the BlizzardHearthstone directory.

Step 3: Remove the Hearthstone folder, or relocate it to your Desktop or another location.

Step 4: Launch the game again and see if issues persist.

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Final Words

If you are experiencing the Hearthstone stuck on the loading screen issue, this post may provide you with some practical solutions. Hopefully, you can find useful information in this article.