Download Failed Error in Zenless Zone Zero
Zenless Zone Zero is a newly released action role-playing game set in a futuristic world. It is released for multiple platforms, including PlayStation 5, Android, iOS, and Microsoft Windows. On a Windows computer, you can download and play the game from the HoYoverse PC game launcher, HoYoPlay, or other third-party launchers. However, many users on Reddit reported that they encountered the Zenless Zone Zero download failed error. Here is an example:
“I recently bought a new PC and wanted to download ZZZ, so I opened the launcher and clicked on “Get game”. The problem is it doesn't start downloading (0.00KB/s) and 10 seconds later it says “Download failed”. I checked my internet connection, but it was totally fine. Could anybody help me?”reddit.com
There are many reasons for this annoying download issue, and listed below are some useful solutions we’ve summarized that worked. Now, keep reading and try them one by one.
How to Fix Zenless Zone Zero Download Failed Error
Solution 1. Use a VPN
Using a VPN is the first approach you can try to fix the download failed error in Zenless Zone Zero. Many users reported that this method worked for them. You can search for a free VPN in Google Chrome or choose a preferred one from this post: Best Free VPN Service for Windows 10/11 PC and Laptop.
During the game download process, if the downloaded failed error reappears, you can try changing the server/country in your VPN service.
Solution 2. Change the DNS Server Address
According to user experience, changing the DNS server address is another applicable solution for the Zenless Zone Zero download failed error. Here is a tutorial.
Step 1. In the Windows search box, type Control Panel and then click it to open it.
Step 2. In Control Panel, go to Network and Internet > Network and Sharing Center. Then hit the link next to Connections.
Step 3. In the new window, click Properties > Networking > double-click Internet Protocol Version 4 (TCP/IPv4).
Step 4. Select the Use the following DNS server addresses option. In the Preferred DNS server section, type 8.8.8.8. In the Alternate DNS server section, type 8.8.4.4. After that, click OK.
Step 5. Restart your computer, and re-download Zenless Zone Zero to check if the issue has gone.
Related Article: How to Check if Your PC Can Run Zenless Zone Zero
Solution 3. Download ZZZ Using Mobile Hotspot
If your mobile phone has enough phone data, you can try turning on your phone’s hotspot and connecting your computer to it. You can then use the hotspot to download the ZZZ game, and the game download process should run smoothly. Once it’s done, you need to switch back to the original network connection to avoid further consumption of mobile data.
Solution 4. Flush DNS Cache
An outdated computer DNS cache can lead to the download failed error in Zenless Zone Zero. To address it, you need to flush the DNS cache by following the steps below.
Step 1. Search for cmd in the Windows search box. When Command Prompt pops up, choose the Run as administrator option.
Step 2. Type the following command lines. Press Enter after each command.
- ipconfig /flushdns
- ipconfig /registerdns
- ipconfig /release
- ipconfig /renew
- netsh winsock reset
Step 3. Restart your computer and check if the problem has been addressed.
Solution 5. Start the Game Launcher as Administrator
Finally, you can try to run your game launcher like Epic Games or other launchers as administrator, and then download the ZZZ game again and check if it works. See How to Run a Program as Administrator.
Further Reading:
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Bottom Line
In a word, the Zenless Zone Zero download failed error can be resolved by using a VPN, changing the DNS server address, flushing the DNS cache, and so on. Hope the approaches we provided work for you.
About The Author
Position: Columnist
Shirley graduated from English major and is currently an editor of MiniTool Team. She likes browsing and writing IT-related articles, and is committed to becoming a professional IT problem solver. The topic of her articles are generally about data recovery, data backup, and computer disk management, as well as other IT issues. In spare time, she likes watching movies, hiking and fishing.